Terms of Service

1. What the service is

PostShelf is a public gallery of marketing posts published by software products and their founders on X, Instagram, TikTok and Reddit. We catalogue the posts, organise them by product and by account, and display each one using the platform’s own official embed. We are an independent service and are not affiliated with, endorsed by, or sponsored by any platform or any product featured in the library.

2. Accounts

You can create an account by entering your email address and following the link we send you. There is no password: the emailed link is the sign-in, so keeping your email account secure is what keeps yours secure. Browsing the library does not require an account. You should be at least 16 years old to use the service. You are responsible for activity under your account. Creating accounts by automated means is not allowed, and we may suspend or close ones that breach these terms.

3. Paid requests, plans and billing

Browsing the library is free. Two things can be bought on postshelf.net: a one-off product request, and a Pro subscription. Both are paid for through Stripe.

3.1 Paid product requests

A product request costs $5 in US dollars, charged once. It is not a subscription, it does not renew, and it grants no ongoing access to anything. What you get for it: we collect the public X, Instagram, TikTok and Reddit posts of the product you named, publish them to the public library, and email you when they are live. Section 7 sets out what a request does and does not entitle you to.

Checkout is hosted by Stripe — you leave postshelf.net to pay, and no card details are entered here. We use Stripe Managed Payments, which means Stripe is the merchant of record for the sale: Stripe, not us, sells the request to you. In practice that means Stripe calculates, collects and remits any sales tax, VAT or GST that applies to you, which may be added to the $5 at checkout; Stripe’s own consumer terms govern the transaction itself; and chargebacks and payment disputes are handled by Stripe.

3.2 Refunds

If we decline your request, or we cannot collect the product, you get the full $5 back. Publication to the library is what completes the service, so once the posts are live the request has been delivered. Email us first — it is the quickest route — and note that, because Stripe is the merchant of record, a payment dispute can also be raised with Stripe.

3.3 The Pro subscription

Pro costs $9 in US dollars per month and requires an account, because what it grants has to belong to somebody. It is bought through Stripe Checkout on the pricing page, and it works like this:

• —It renews automatically each month until you cancel. You may cancel at any time and keep access to the end of the billing period you have already paid for; we do not pro-rate a part-used month.
• —It removes the free plan’s 20-result cap and grants 2 collection credits per paid month. A credit is one product request, on the terms in 3.1 and section 7. Credits are for the month they are granted in and do not carry over; unused ones are not refunded.
• —Prices are shown exclusive of tax. As for paid requests, Stripe is the merchant of record: it calculates, collects and remits any applicable tax at checkout, its consumer terms govern the transaction, and it handles payment disputes.
• —We may change the price or what the plan includes. We will do so with notice on the pricing page and this one, and a change to the price takes effect on your next renewal, never mid-period.

4. Third-party content and embeds

The posts shown on PostShelf were published by third parties and remain theirs. We claim no ownership of them. Each post is rendered by the official embed supplied by the platform, loaded directly by your browser from that platform.

Because of that, your use of the embedded content is also subject to the terms and policies of the platform serving it, and that platform may collect data about you when the embed loads. Section 4 of our Privacy Policy explains what this means in practice. We do not control, endorse or guarantee anything expressed in an embedded post.

We index only content that was publicly available at the time of collection. We do not access private accounts or content behind a login. If a source post is deleted or made private, its embed stops rendering and we remove the record.

5. Our own content

The site design, the catalogue structure, editorial notes, tags and the articles on our blog belong to us. You may quote and link to them with attribution. You may not scrape the catalogue, resell it, or use it to build a competing dataset without written permission.

6. Acceptable use

1. No automated scraping, bulk downloading, or circumventing rate limits or paywalled sections.
2. No attempt to de-anonymise, harass, or contact individuals featured in the library through information found here.
3. No republishing the catalogue, in whole or in substantial part, as your own product.
4. No interference with the service’s security or availability, and no probing of accounts that are not yours.
5. No use of the service where doing so would breach a platform’s own terms or any applicable law.

7. Product requests and publication of collected posts

Products are nominated by URL — by paying $5 through the request form, or by spending one of the credits a Pro subscription grants — and we then collect their public accounts. Everything we collect in response to a request is published to the public library and becomes visible to everyone. A request is a coverage and priority commitment, not a private data feed, and nobody acquires exclusivity over, or ownership of, collected posts by asking for them.

We will not collect an account that is private, and we may decline any request — for example where collection would breach a platform’s terms, or where the target is a private individual rather than a product.

8. Removal requests and copyright

If you are the author of a post, an account holder, or the owner of rights in media that appears in an embed, and you want an entry removed, email hello@postshelf.net with the post URL. We remove entries on request, without requiring a formal notice and without asking for a reason.

DMCA notices

For a formal notice under the Digital Millennium Copyright Act, send the following to hello@postshelf.net with the subject line “DMCA”:

• —identification of the copyrighted work and of the material you say infringes it, with the URL on postshelf.net;
• —your name, address, telephone number and email address;
• —a statement that you believe in good faith that the use is not authorised by the rights holder, its agent, or the law;
• —a statement, under penalty of perjury, that the information is accurate and that you are the rights holder or authorised to act for them;
• —your physical or electronic signature.

We respond to valid notices promptly and will pass counter-notices to the original notifier. Repeat infringers are removed from the library.

9. Availability and changes

We may change, suspend or discontinue any part of the service, including individual features and library entries. Embeds depend on third-party platforms and can fail for reasons outside our control. The service is provided on an as-available basis and we do not promise uninterrupted access.

10. Disclaimers

The service and its content are provided “as is” without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. Nothing in the library or on the blog is business, legal or financial advice. Marketing tactics that worked for one product may not work for yours.

11. Limitation of liability

To the fullest extent permitted by law, PostShelf is not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, data or goodwill. Our total aggregate liability arising from the service is limited to the greater of the amount you paid us in the twelve months before the claim, or fifty US dollars. Nothing here excludes liability that cannot lawfully be excluded.

12. Indemnity

You agree to indemnify PostShelf against claims arising from your use of the service in breach of these terms or of applicable law.

13. Termination

You may stop using the service at any time. Clearing this site’s data in your browser removes everything it kept there; if you have an account, email hello@postshelf.net and we will delete it. We may suspend or terminate access for a breach of these terms. Sections 4, 5, 10, 11 and 12 survive termination.

14. Governing law

These terms are governed by the laws of Japan, and the Tokyo District Court has exclusive jurisdiction as the court of first instance, without prejudice to any mandatory consumer protections available to you where you live.

15. Changes to these terms

We may update these terms and will change the effective date above. We have no way to email every account holder when we do, so this page is the notice — in particular, a change to the price or contents of the Pro plan appears in section 3.3 before it takes effect on your renewal. Continuing to use the service after a change means you accept the new terms.

16. Contact

Questions about these terms, removal requests and DMCA notices all go to hello@postshelf.net. See also our Privacy Policy.